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Our Commitment to Quality



 

ISO 9001:2008 and TL 9000 certificate number C2012-02163 R5.0
(Remanufacture, Repair, Resale, Logistics Services and Asset Management of Voice and Data Network Equipment)

TSRC (Telesource) has always prided itself on the outstanding quality products and service we provide to our customers. This commitment to quality is underscored by the fact that we are both TL9000 and ISO 9001:2008 certified. The TL9000 quality standard is specific to the telecommunications industry and further ensures customers will receive the very best in quality products and services. 

ISO 9001:2008 is a series of quality management systems standards created by the International Organization for Standardization (ISO), a federation of 132 national standards bodies. ISO 9001:2008 addresses an organization’s quality management system requirements, in order to demonstrate its capability to meet customer requirements. By ordering equipment from a company that is ISO 9001 certified, a customer can be assured of excellent quality in a consistent manner. 

TL 9000 is the telecommunications industry derivative of ISO 9001. It was developed by the QuEST (Quality Excellence for Suppliers of Telecommunications) Forum standards body. This standard harmonizes telecommunications quality management system (QMS) requirements for the design, development, production, delivery, installation and maintenance of hardware, software products, and services. TL9000 is an industry-specific standard designed to promote the use of best practices in telecommunications, and TSRC (Telesource) is among the few in its arena to receive certification.

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