Speed and efficiency of communication is
paramount to the financial effectiveness of your business. That’s why we’ve
created PhoneEasy – a powerful desktop application that combines your business
phone, email and PC based SMS in one solution.
PhoneEasy is focused on maximizing workplace
productivity. Incorporating a number of invaluable time-saving tools, it allows
you to move seamlessly from one form of communication to another.
Multiple Directories
PhoneEasy’s comprehensive set of Directories will cater for all of your
requirements.
- Internal – contacts within your organization
- External – contacts outside of your organization
- Emergency –vital contact information for
emergency situations, e.g., ambulance, first aid officers, etc.
- Outlook – details contained in the user’s
Microsoft Outlook databases
- Favorites – individual user’s personal
contacts
Powerful Search Methods
Retrieving details of your contacts has never been easier. Search the centralized
database using just a few keystrokes. Not sure of the spelling or only remember
the person’s department and area code? PhoneEasy filters instantaneously as
you type. Key in as much – or as little – as you know; it’s that easy.
Then, with a simple point-and- click you can contact the person via telephone,
SMS or email.
Incoming and Outgoing Calls
PhoneEasy lets you manage your incoming and outgoing calls with just a click
of your mouse. It tells you who is calling and informs you about the person you
are calling. It will even display any appointment details in the Outlook
calendar of people within your organization, so you can determine the best
method of communication.
They say time is money - and we agree. Every time
you use PhoneEasy you save time for more important things. And that means a
better bottom line for your business.
Time-saving Tools
Call Stack is ideal if you are overwhelmed by the number of calls you need
to make. Drag-and-drop contacts into the Call Stack and it will automatically
dial the numbers in sequence. If your call goes unanswered PhoneEasy gives you
the option of sending an email or SMS, direct from your PC screen.
Call Scheduler ….never forget to make
that important call again. Simply drag-and-drop a contact into the Call
Scheduler, enter the subject of your call, and set the date and time for the
reminder to ‘pop up’.
The Scheduled Call Due reminder will
then ‘pop up’ at the nominated time. All of the contact details are
attached to the reminder so you don’t have to search for them again; simply
click on Dial to make the call, Snooze to reset the reminder, or Dismiss to
delete it.
Conference Calls? Easy! Eliminate the
need to recall complex telephone keypad commands. With the drag-and-drop
interface you can initiate a conference call, or extend an existing
conversation to incorporate other parties, effortlessly.
Transfer announced and unannounced calls
with ease. Simply drag and drop the phone number from any directory into the
transfer box, or enter the number manually.
Send SMS messages direct from your PC
keyboard. Simply point and click to bring up the SMS dialog box and type your
message. You can also select whether to receive the reply as an Email or SMS
message.
The Activity Log stores a record of
calls received, made and missed – as well as SMS messages sent. Save time by
double-clicking on any number to dial, or drag-and-drop missed call numbers in
the Call Stack to return them quickly and easily.
Simplified Contacts Management
To request the addition of a record, or to update an existing record, the
user simply clicks on Request Add New and completes the request form. This is
sent to the database administrator who selects Accept to automatically amend the
database, or Cancel to reject the request.
Downloads:
TSRCdirect.com (Telesource) is the exclusive
North American distributor of PhoneEasy Products.
Please call us at 800-738-8125 or email
us for more information and a free trial of the PhoneEasy software!
