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Multi-line IP Phone supports up to twelve
line/programmable feature keys* , four context-sensitive soft label keys
and twelve fixed keys common to the IP Phone 1100 Series
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Seven additional fixed keys with built-in
LED’s dedicated for IP Contact Center agents including: In-Calls,
Listen/Talk, Make Set Busy, Not Ready, Supervisor, Emergency and
Activity**
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Seven additional fixed keys with built-in
LED’s as optional configuration for IP Contact Center supervisors
including: Observe Agent, Call Agent (direct line), Answer Agent, Answer
Emergency, Display Agents, Interflow and Night Service (Field configured
with optional keycap kit)
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Additional Feature key which can be programmed
for general telephony or ACD specific features**
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High-resolution, fully-backlit, graphical,
eight-level grayscale, 240 x 160, pixel based display with anti-glare
screen and multi-position footstand optimize viewing angles under varied
lighting conditions
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Built-in USB port supports standard USB mice,
keyboards, keyboard emulation devices for enhanced navigation and entry in
application interaction
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Four-way navigation cluster (up, down, right,
left arrows) plus Enter key deliver a more intuitive user interface for
telephone and application navigation
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Embedded Bluetooth 1.2 Audio Gateway, for
agent support of standard Bluetooth headset profiles, adds mobility and
flexibility at the desktop
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Integrated IEEE 10/100/1000 Base-T Ethernet
Switch delivers reduced infrastructure costs with a single cable drop to
the desktop, supporting traffic coming from a collocated PC while
switching it through the IP Phone
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Gigabit Ethernet switching for both LAN and PC
ports making investment at the desktop future safe when upgrading the
wiring closet
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Supports transmission of duplicate
media-streams to IP Call Recording systems such as Nortel Contact
Recording and Quality Monitoring (CRQM)
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Secured communications with standards-based
security including support of 802.1x and EAP-MD5 authentication, Media
encryption pre-shared key (PSK) and public key infrastructure (PKI)
support and signaling encryption with Authenticated Encryption Standard (AES
128-bit)***
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Unicode support for expanded language and
complex font presentation on the display of the IP Phone 1150E****
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Supports 802.1ab Link Layer Discovery Protocol
for network discovery and inventory management
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Proactive Voice Quality Management (PVQM) for
enhanced administration and diagnostics
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Supports 802.3af standard PoE or local AC
power via purchase of a separately orderable power adapter
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Visual Alerting/Message waiting LED to signal
users of incoming calls or voice messages to be retrieved
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Blue Feature Status LED advises users of
firmware downloads in progress to the phone
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Enhances service levels with support of the
Expansion Module for the IP Phone 1100 Series, offering 18 additional
line/programmable feature keys per module*****
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Supports field upgradeable firmware downloads,
delivering feature enhancements and investment protection, via Trival File
Transfer Protocol (TFTP) or UNIStim File Transfer Protocol (UFTP)******
